Frequently Asked Questions

Everything you need to know before your first virtual show. Still stuck? The event organizer's contact details are on each event page.

What classes cost

The more you enter, the less each one costs.

  • Class 1$30.00total $30.00
  • Class 2$25.00total $55.00
  • Class 3$20.00total $75.00
  • Class 4$20.00total $95.00

4 classes is $95.00 — you save $25.00 against $30.00 apiece.

$30.00 first class, $25.00 second, $20.00 every class after that. Entry fees are final once paid.

What is a virtual horse show?
It works like a regular show, except you ride at home. You register for classes, film your ride during the show window, and upload the video. Real judges score every entry against discipline rubrics, and placings are published online.
Who can enter?
Eligibility is set per event. Most shows welcome all riders and horses, all levels, all disciplines. Check the event page for any divisions or restrictions before you enter.
What equipment do I need to film?
A phone is enough. Film in landscape with the whole horse and rider in frame, in one continuous unedited clip. See the filming guide for camera placement and lighting tips.
How much does it cost to enter?
Shows that price per class use tiered pricing: $30 for your first class, $25 for your second, and $20 for every class after that — so a three-class entry is $75, not $90. Each event page lists its own fee and some events are free. You pay securely online when you register; there are no hauling, stabling, or office fees.
How is my ride judged?
Real judges score every entry using structured, discipline-specific rubrics, and leave written feedback. Judges use AI-assisted review tools to work efficiently, always under human judge oversight: a judge reviews and signs off on every scorecard.
When and where do I see results?
Results are published class by class once judges finalize their scorecards. Find them on the Results page and in your dashboard, along with your full scorecard and feedback.
How does the raffle work?
Some shows include a sponsor raffle. Where offered, every class you enter earns tickets automatically — 100 per class on the Fall Classic, with no cap, so the more classes you enter the better your odds. Tickets are earned when you enter; you do not have to upload your ride first. No tickets to buy and no extra steps. Each event page lists the prize, the drawing date, and a link to the official rules.
What is recruit-a-friend?
You get a personal referral link in your dashboard. When a friend signs up through it and completes their first entry, you earn bonus raffle entries on shows that offer them.
Can I scratch or get a refund?
Entry fees are final and non-refundable once paid, because entering a class also earns your sweepstakes tickets. You can withdraw from a class if your plans change, but the fee and the tickets that entry earned are both forfeited. If we cannot complete an entry you paid for, that payment is refunded in full.
What happens if my video has a problem?
If your upload fails or the video doesn’t meet the filming requirements, you can replace it any time before the entry deadline. If something goes wrong after the deadline, contact the organizer through your dashboard as soon as possible.